WAIVPAY is trusted by Australia's leading shopping centres, brands and retailers
Waivpay WelcomesCity Of Melbourne
City of Melbourne has program partnered with Waivpay to supply one of the nation’s largest cashback programs. This new $8.4 million dining initiative will bring people back into the city CBD to support the hospitality sector. Diners receive 20% cashback when dining in Melbourne’s restaurants, cafes and bars.
A Tale of Two PandemicsThe year 2020 was the best of times…if you’re a fraudster
For the rest of us, it was the worst of times. The tale of two pandemics is one of fraudsters rejoicing at the rapid shift to digital banking and commerce, and of consumers getting swindled by purchase, implementation, schemes and account takeovers. With opportunity comes risk, however WAIVPAY have the experience and solutions to help you on the journey.
Gifting | LoyaltyGift Cards
Your brand is powerful. Gift cards are the best way to incentivise and reward by providing your own personalised branded card. Beautifully designed with your chosen artwork, WAIVPAY’s eftpos cards increase brand awareness, cements loyalty and increases sales. Each card can store value from $5 to $4,999.
WAIVPAY is Australia’s largest supplier of gift card programs to independent shopping centres.
- Total Cards Issued
- Total Card Value
- Effective Spend
Incentives | Recognition | RewardsDigital-card MicroGifts instantly reward your customers and employees
Take engagement to the next level where behaviours can be instantly recognised, success celebrated frequently or loyalty rewarded immediately. WAIVPAY’s MicroGifts is the new platform for rewards, recognition and incentives. Instant delivery of a digital-wallet MasterCard, that is beautifully customised to your business and brand.
Pair with WAIVPAY Qube for complete end-to-end insight of customer loyalty, reporting and analytics.
WAIVPAY provides both digital and physical platforms to deliver gift cards dependent on the requirements of our customers. Our suite of products provide the following options:
- Print on demand kiosk for physical eftpos cards
- Digital kiosk and digital cards
- Concierge Service for customer service desks
- Webstores managing online orders
- Self service digital retailer brand platform.
Engagement | LoyaltyCashbacks
The ability to connect with your customers is imperative. Cashback and rewards programs provide a platform where this engagement can start, by offering customers a cashback or “gift with purchase”. Avoid discounting your products, and gain valuable insights into your customers’ behaviour.
We offer a flexible approach, allowing you to choose between a fully managed service, or you can manage the process yourself. The technology that supports our products is built in-house, giving you the ability to make those personalised choices.
Your method of effectively generating loyalty and shopper tracking has now begun.
WAIVPAY QubeComing Soon
Actionable reporting to increase engagement and shopper traffic
Gain deep understanding of the effectiveness of your campaigns and customer engagement with WAIVPAY Qube. Discover, interrupt and communicate meaningful patterns of shoppers’ and customers’ behaviours. WAIVPAY Qube delivers effective reporting, decision making and invaluable forecasting to get the most value of your shopping centre assets and customers’ wallets.
ReportingFast, real-time, accurate reporting of your gift-card and cashback campaigns.
AnalyticsAnalyse shopper behaviour to deeply understand engagement and campaign effectiveness.
ForecastingCreate predictions for scenarios that add value to your brand and shopping centre assets.
Decision MakingCreate strategic initiatives with actionable, competitive, executive information.
WAIVPAY’s Full-Service Support
Our end-to-end support eliminates hassle and complexity in gifting and loyalty for better engagement and greater traffic from your customers and shoppers.
Cardholder & Merchant
Access our Australia-based staff, trained to handle all cardholder and merchant requirements.
Funds Held in Trust
Funds are securely held in a separate trust account, with our banking partners, to protect clients and consumers.
All our platforms have remote diagnosis meaning in the unlikely event there’s a problem we know before you do.
Reward and Incentivize
Staff, Partners and Customers: Appreciate and recognise those who build your success.
Balance Enquiry Options
Mobile , web-based, and IVR options to access your balance and transaction history.
Real-time reporting to always know where and when gift cards are spent.