Government and CouncilsSolutions | Case Studies

Some of the clients we have worked with

City of Melbourne Logo
Victoria State Government Logo
City of Whittlesea Logo

Don't take our word for it...

"It’s been an absolute pleasure working with the Waivpay team to deliver the Melbourne Money and now Midweek Melbourne Money programs. Waivpay is a highly professional organisation that continues to work collaboratively with the City of Melbourne to deliver this most important economic recovery program.”

Andrew Wear

Director Economic Development and International City of Melbourne

Engagement | LoyaltyMy Receipt Rewards

Allows a simple, cost-effective method of distributing funds and rewards whilst driving traffic to nominated retailers. Automate your rewards, incentives or stimulus programs in our consumer self-service portal.

The consumer purchases a product, takes a photo of the receipt, add a few personal details, and hits send. Waivpay processes approval and has monies back to the customer's account within 3-5 days.

Our enterprise-grade application can manage programs of all sizes, from a few hundred claims to hundreds of thousands of claims. We deliver detailed program reports, like time of day, products purchased, and value approved. The engine provides partners with a real-time dashboard that tracks every cent.

Victoria Logo
Injection of economic stimulus during the Victorian dining & entertainment program campaign
Melbourne Logo
Injection of economic stimulus during the Midweek Melbourne Money & Melbourne Money campaigns
Whittlesea Logo
Injection of economic stimulus during the ‘It's All Here’ campaign

How it Works

How It Works Icon 1
Make purchases, takes photo of tax receipt
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Registers claim via App or Microsite
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Reviews and either approves or declines dependant on rules and criteria
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Receives funds into bank account
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Dashboard provides daily reporting, live balance and key data

Reward Programs | Gift CardsCase Study - City of Melbourne

Australia's largest council cashback program drives Melbourne's recovery.

WAIVPAY successfully delivers the city’s $40 million dining initiative to bring shoppers back to Melbourne’s hospitality sector. Highly successful, shoppers received over $8.0M in cashback incentives when they dined in the city’s restaurants, cafes and bars.

The success of the above resulted in City of Melbourne running a further two campaigns both managed by Waivpay.

Total Rebates
Total Cashbacks
Average Cashback

GIFTING | LOYALTYDigital Gift Card

Your brand is powerful, and the best way to incentivise and reward is by providing your own branded App and digital card. Yes, have your card in the Apple or Google digital wallet. Rewards to your staff or clients, promotions; what better showcase your brand than having it in a digital wallet?

Beautifully designed with your chosen artwork, WAIVPAY's Mastercards increase brand awareness, cements loyalty and increases sales. Each card can store value from $5 to $4,999.

Pair with WAIVPAY Qube for deep insights into customer behaviours and traffic analytics.


Actionable reporting to increase engagement and shopper traffic

Gain deep understanding of the effectiveness of your campaigns and customer engagement with WAIVPAY Qube. Discover, interrupt and communicate meaningful patterns of shoppers’ and customers’ behaviours. WAIVPAY Qube delivers effective reporting, decision making and invaluable forecasting to get the most value of your shopping centre assets and customers’ wallets.

ReportingFast, real-time, accurate reporting of your gift-card and cashback campaigns.

AnalyticsAnalyse shopper behaviour to deeply understand engagement and campaign effectiveness.

ForecastingCreate predictions for scenarios that add value to your brand and shopping centre assets.

Decision MakingCreate strategic initiatives with actionable, competitive, executive information.

Get Started Now

WAIVPAY’s digital, physical and cashback payments technology for instant rewarding, recognition and incentives.